Report a Patient Safety Event

Do you have a patient safety event or concern about a health care organization?

How do you file a concern/complaint?

The preferred method for submitting a concern is through our online submission form as it allows for more direct, timely receipt and review of your concerns.

By policy, The Joint Commission cannot accept copies of medical records, photos or billing invoices and other related personal information. These documents will be shredded upon receipt.

Download the form for reporting a patient safety concern by mail

What information do you need to include?


Learn more about how to report a patient safety concern

What can you do about concerns that The Joint Commission cannot help with?

  • You may want to talk to the organization about your concern.

  • Your state’s department of health may be able to help.