Report a Patient Safety Event
Do you have a patient safety event or concern about a health care organization?
How do you file a concern?
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Online: Submit an update to your incident (You must have your incident number)
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Fax: 630-792-5636
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Mail: Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
What information do you need to include?
What happens to your incident?
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We check for other patient safety events about the organization.
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We may write to the organization about your concern.
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Sometimes, we visit the organization to see if there is a problem in meeting the requirements that deal with your concern.
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We will not share your name with the organization unless without your permission.
What can you do about concerns that The Joint Commission cannot help with?
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You may want to talk to the organization about your concern.
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Your state’s department of health may be able to help.