Report a Patient Safety Event

Do you have a patient safety event or concern about a health care organization?

How do you file a concern/complaint?

Download the form for reporting a patient safety concern by mail or fax

What information do you need to include?


Learn more about how to report a patient safety concern

What happens to your incident?

  • We check for other patient safety events associated with the organization.

  • We may write to the organization about your concern.

  • Sometimes, we visit the organization to see if there is a problem in meeting the requirements that deal with your concern.

  • We will not share your name with the organization without your permission.

What can you do about concerns that The Joint Commission cannot help with?

  • You may want to talk to the organization about your concern.

  • Your state’s department of health may be able to help.