to main content Bernard J. Tyson National Award for Excellence in Pursuit of Healthcare Equity | The Joint Commission

UMass Memorial Health’s Initiative – Prioritizing Child Health

Prioritizing Child Health: Promoting Adherence to Well-Child Visits named first recipient of Bernard J. Tyson National Award for Excellence in Pursuit of Healthcare Equity

In this initiative, a UMass Memorial Health team identified and addressed disparities in adherence to well-child visits and guided their initiative with robust and ongoing use of data stratified by race, ethnicity, and language.

The multidisciplinary team interviewed external and internal stakeholders, patients and families. Barriers to adherence for well-child visits identified included transportation, language and scheduling. To improve accessibility and adherence to regular well-child visits, multiple strategies to overcome these barriers were implemented:

  • Conducting well-child visits during acute care appointments
  • Scheduling the next visit at the time of the current visit
  • Providing patients and their families with an information sheet highlighting the importance of preventive care visits
  • Implementing an improved reminder system
  • Making telehealth appointments available
  • Arranging transportation
  • Actively reaching out to patients who canceled or were “no-shows” for their visits to reschedule
  • Creating a well-child tip sheet to help measure success

In just nine months during the COVID-19 pandemic, adherence to child well-visits among Latino pediatric patients rose from 64 percent at baseline to 76 percent; among Black children, adherence improved from 59 percent to 75 percent.

Top Finalists and All Organizations Submitting

The Joint Commission and Kaiser Permanente would also like to recognize the Tyson award review panel’s top finalists for the 2021 Tyson Award for their impressive and extraordinary efforts to address health care disparities within their initiatives.

Top finalists

The Joint Commission and Kaiser Permanente would also like to acknowledge all organizations that submitted applications for their focus on improvement efforts that address health care disparities.

All applicants

Award Ceremony

An online award ceremony on November 19, 2021 will recognize the UMass Memorial Health team. The main goal for the Tyson award, and, by extension, this ceremony, is to share the efforts undertaken in this exemplary initiative to inspire other health care organizations to take action to improve health care disparities.

For additional information about the awardee, see the press release.

For additional information about the award ceremony see the registration page.

Register for the award ceremony

About

Bernard J. Tyson, the late chairman and chief executive officer of Kaiser Permanente, worked tirelessly to address the health care disparities that plague the U.S. health care system. To honor his memory, The Joint Commission and Kaiser Permanente have come together to establish The Bernard J. Tyson National Award for Excellence in Pursuit of Healthcare Equity. This annual award will recognize health care organizations and their partners that led initiatives that achieved a measurable, sustained reduction in one or more health care disparities. 

Where can we view a copy of the 2021 application?

A copy of the 2021 application is available in PDF via the below button.

2021 Tyson Award Application

Review Panel – Bernard J. Tyson National Award for Excellence in Pursuit of Healthcare Equity

A diverse panel of national healthcare equity experts has been assembled to review the submitted applications and select the award recipient.

2021 Award Panel Members

Questions?

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