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Start Your Journey to Zero Harm

See the four steps organizations can take to help make health care harm a thing of the past.

We Believe Zero Harm is Possible

Hear what our customers have to say about their journey to zero harm. 

Did You Know

Find out how the Joint Commission Enterprise is leading the way to zero harm.

Points of Progress

See how the Joint Commission Enterprise is helping organizations get to zero harm.

Committed to Quality

Westfields Hospital and Clinic credits The Joint Commission for helping them on their journey to high reliability.

Case Example: A Death Resulting from Failure to Rescue

This tool details safety strategies related to a post-surgery failure to rescue event.

Case Example: Patient Undergoes Additional Procedure After Wrong Lung Biopsy

This tool details ways to identify risk factors and possibly improve processes related to wrong-site surgery.

Accelerating Progress Through Collaboration

Learn how the Joint Commission Enterprise has worked with various external stakeholders in our efforts to lead the way to zero harm.

Milestones on the Journey to Zero Harm

The milestones timeline highlights key events that have occurred on the journey to zero harm in health care up to this point.

National Patient Safety Goals

The National Patient Safety Goals® (NPSGs) are tailored for each accreditation program to help health care organizations address specific areas of concern regarding patient safety.

Targeted Solutions Tool

Safety problems in health care persist because they are complex. Our Targeted Solutions Tool® (TST®) helps you identify barriers to success and find the right solutions to overcome them.

SAFER Matrix

The Survey Analysis for Evaluating Risk® (SAFERTM) Matrix provides health care organizations with the information they need to prioritize resources and focus corrective action plans in areas that are most in need of compliance activities and interventions.

Addressing Challenges

Discover how MedStar Georgetown University Hospital addressed population health challenges and reduced transfusions.

Stay Survey Ready

Learn how Roane Medical Center builds and fortifies its culture of safety.

Stroke Prevention and Treatment

The Outer Banks Hospital (TOBH) decided that getting certified by The Joint Commission for stroke was one of the best ways to support their ever-changing community.

Benefits of Mock Surveys

UPMC Health System performs internal mock surveys using Joint Commission Resources’ Tracers with AMP® Mock Survey Module to help determine risk points across their system.

The Value of Safety Coaches

Learn how a Midwest hospital implemented safety coaches to fight COVID-19.

Putting Patients First

Mosaic Medical Center - Maryville was first accredited by The Joint Commission over 40 years ago. Learn how they put patient needs first.

Georgia's 1st certified PHAC

Learn how bringing stakeholders together can drive PHAC certification.