Agency for Healthcare Research and Quality

Reducing Workplace Violence with TeamSTEPPS

This webinar from December 14, 2016, focuses on how teams can manage and care for aggressive and disruptive patients while maintaining quality and safety. Clinical teams can learn how to reduce risk of injury, meet regulatory standards, and become proactive members of the team by identifying behavioral triggers and underlying emotional or psychological issues that may cause a person in crisis to escalate to violent behavior.