Do you have a patient safety event or concern about a health care organization?
How do you file a concern?
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
What information do you need to include?
The name and address of the organization.
Tell us about your concern in one or two pages.
Give us your name, address or e-mail address if you would like follow-up information sent to you.
What happens to your incident?
We check for other patient safety events about the organization.
We may write to the organization about your concern.
Sometimes, we visit the organization to see if there is a problem in meeting the requirements that deal with your concern.
We will not share your name with the organization unless you say it is OK
What can you do about concerns that The Joint Commission cannot help with?