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Dedicated Support Throughout Your Accreditation Cycle

We understand you may have questions as you begin and throughout your accreditation journey. And while we provide a wealth of convenient online resources and tools, there simply is no substitute for one-on-one support when you need it. Count on our mission development team to help you through the application process and provide exclusive access to informative preparation resources. After application, your dedicated account executive will be there to support you with additional access to resources through and beyond post-survey activities. Our Standards Interpretation Group (SIG) will be available to help you interpret and apply telehealth standards throughout your accreditation cycle. Reach out to speak with a member of our team.

Joint Commission Connect

Joint Commission Connect® is a personalized extranet site dedicated to supporting your organization. Here you will access your application, find your appointed account executive, and access other resources to maintain accreditation expectations throughout your telehealth accreditation journey. From setting up internal meetings and conducting mock surveys to completing your application, The Joint Commission can provide you with the necessary tools to help you succeed in every step in the accreditation process.

Also inside of Joint Commission Connect you’ll find our Readiness Roadmap which organizes hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation process.

Your Survey Activity Guide

The Survey Activity Guide is dedicated to preparing you for your virtual survey. This resource includes:

  • Survey activity details: A thorough, individualized description of the virtual survey events.
  • Sample Survey Agenda: A helpful, hour-by-hour outline of the survey, showing you what to expect, who to have available, and what you’ll need throughout the survey.
  • Ready-to-Go List: A list of documents and information you’ll need for the surveyor planning sessions.