to main content Workforce Safety and Well-Being: Assess Well-Being | The Joint Commission

Assess Well-Being

A key organizational strategy to improve worker well-being is to measure it, implement targeted interventions, and then re-measure it. Conducting a baseline assessment can shed light on the potential drivers that contribute to burnout, and provides guidance in selecting comprehensive, organization-level strategies that target these drivers.

Action Steps

Circle with numeral 1


Commit to Worker Well-Being
Circle with numeral 2


Appoint a Senior Leader
Circle with numeral 3


Assess Clinician Well-Being
Indicator arrow icon
Circle with numeral 4


Implement Strategies
Circle with numeral 5


Monitor Progress
,,A workplace that cultivates relationships and uses open communication and participatory management to solve problems empowers staff to speak up and engage in efforts that can improve patient safety, quality of care, and build trust.,,

U.S. Surgeon General

Tips & Actionable Strategies

Consider these tips and explore the collection of curated resources, strategies and practices to help you select an assessment tool.

  • Choose a valid and reliable tool for the most accurate measurement of well-being.
  • Choose an assessment tool that fits the intended audience (i.e., clinical, non-clinical).
  • Consider an assessment tool that has national benchmark data with which you can compare your results.
  • Consider the burden for both participants and the organization (i.e., length of assessment, types of questions).
  • Keep in mind that surveys that take less than 10 minutes for an individual to complete tend to have better response rates.
  • Assess burnout at baseline before implementing any interventions to address it.