A female administrator chats to a senior doctor on a busy hospital ward.
We’ll Support You Every Step of the Way
We want you to succeed in pursuing Joint Commission hospital accreditation. To help you prepare, we offer a variety of support resources to help your organization through the process.
Your Account Executive
Your assigned account executive is your primary contact at The Joint Commission and will help you:
Answer your questions about survey preparation
Ensure you have supplied all necessary documentation prior to your survey
Connect you with other Joint Commission contacts when you need them
Access to Our Standards Interpretation Group (SIG)
Contact our Standards Interpretation Group for information about interpreting and applying specific hospital standards. Review frequently asked questions that have been submitted by staff, or you can submit questions directly.
Joint Commission Connect® is a personalized extranet site, dedicated to supporting your organization. You can use it to access helpful resources and critical updates to maintain accreditation expectations throughout your ongoing relationship with The Joint Commission.
You can also find our Readiness Roadmap toolkit under the Resources and Tools tab which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.
Joint Commission Resources® (JCR®) provides one-stop shopping for hospitals seeking accreditation education and training, software, publications, and a variety of other materials to prepare for and sustain your accreditation.