to main content Prepare Support for Hospital Accreditation | The Joint Commission

Your Account Executive

Your assigned account executive is your primary contact at The Joint Commission and will help you:

  • Answer your questions about survey preparation
  • Ensure you have supplied all necessary documentation prior to your survey
  • Connect you with other Joint Commission contacts when you need them

Access to Our Standards Interpretation Group (SIG)

Contact our Standards Interpretation Group for information about interpreting and applying specific hospital standards. Review frequently asked questions that have been submitted by staff, or you can submit questions directly.

A great way to prepare is to listen to common questions and answers hospitals have asked and had answered from our staff regarding undergoing a first accreditation survey.

Listen to a Q&A Video on Navigating Your First Hospital Accreditation Survey Video on Navigating Your First Hospital Accreditation Survey

Joint Commission Connect

Joint Commission Connect® is a personalized extranet site, dedicated to supporting your organization. You can use it to access helpful resources and critical updates to maintain accreditation expectations throughout your ongoing relationship with The Joint Commission.

You can also find our Readiness Roadmap toolkit under the Resources and Tools tab which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.

Joint Commission Resources

Joint Commission Resources® (JCR®) provides one-stop shopping for hospitals seeking accreditation education and training, software, publications, and a variety of other materials to prepare for and sustain your accreditation.

Every year JCR holds numerous conferences and seminars, such as Hospital Executive Briefings, with timely, relevant content.

Learning events

JCR offers timely web-based and on-demand learning, such as the Digital Learning Center and Environment of Care/Life Safety Webinar Series, to fit the needs of your hospital staff.

Online education

JCR publishes an extensive collection of manuals, periodicals, and books/e-books to help your staff prepare for everyday challenges.


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