The Joint Commission recognizes the incredible challenge that health care organizations and front-line workers face with the COVID-19 crisis.

Read a letter and watch a video from our CEO.

March 27, 2020 - Public Statement on the Shortages of Critical Medical Equipment.

Our goal in creating this resource page is to support health care professionals and organizations on the front lines of the COVID-19 pandemic. The situation is changing rapidly, and recommendations have been changing with similar speed. We also know everyone is facing a deluge of information. Therefore, we are trying to provide only the information that best meets the needs of health care workers and leaders. We will continue to update this library of internal and external resources for our customers and the public. If you have other questions, need other resources, or have leading practices you would like to share, please visit our contact us page.

Personal Protective Equipment

The Joint Commission statement on shortages of personal protective equipment (PPE) amid COVID-19 pandemic.


Consistent with CDC recommendations as of March 24, 2020 


As of March 24, 2020, CDC recommends:

  • Contact Plus Droplet plus Eye Protection when providing routine care to known or suspected COVID-19 patients. 
  • Airborne Plus Droplet plus Eye Protection when performing aerosol generating procedures on known or suspected COVID-19 patients. 

These videos provide an example using disposable gowns.  It is essential that the instructions to employees take into account the specific PPE the facility is using (e.g., reusable versus disposable gown, N95, PAPR, or surgical mask, goggles, glasses with side shields, or faces mask ) being used as well as the physical layout (e.g., ante-room, no ante-room, multiple patient room) and how the organization is utilizing the PPE (e.g., single use, reuse, or extended use). 

Combinations of PPE should be considered.  For example, if practicing extended use of N95 respirators (recommended by NIOSH) the organization should consider using face shields that will protect the respirator from splashes or splatters and prevent staff from inadvertently touching surfaces of the respirator while in use.


CDC Guidance on Managing Critical Shortages

FDA Guidance on Managing Critical Shortages

Note: In reviewing FDA guidance on strategies to conserve gloves, you need to know what type of gloves you use in your facility (e.g., latex, vinyl and nitrile). It is safe to use alcohol-based hand rub on latex and nitrile gloves. But the FDA states that alcohol is not recommended for cleaning vinyl gloves because it may degrade them. 


FDA Guidance

Other Guidance

Granting Privileges During a Disaster

Creating Capacity for Surge Patients

Recommendations on Hospital Surge Capacity


Behavioral Health

Joint Commission Webinar

Originally developed for behavioral health centers, however, content may be helpful to ambulatory and community settings.

Watch the webinarWatch the Behavioral Health webinar replay for COVID-19

Links to Other Resources


Disclaimer: The Joint Commission’s placement of content on this website is not an endorsement of the source nor of any particular product or service, nor should it be construed as a statement that the source, or its products or services, are superior to those of other companies. Website users acknowledge The Joint Commission may not be the primary source of the content. By accessing and using website resources, website users agree to make no claim of any kind against The Joint Commission for any and all damages that result from use or implementation of any website content. Some items included on these pages (such as Joint Commission monographs) were developed several years ago.  While much of the content remains relevant, users should be aware that the information has not been updated.