to main content Prepare Support for Ambulatory Care Accreditation | The Joint Commission

Preparing for Accreditation

Becoming accredited is a team effort. Below are resources to help get everyone in your organization working together to achieve the gold standard.

Joint Commission Connect

Joint Commission Connect® is a personalized extranet site dedicated to supporting your organization. Here you will access your application, find your appointed account executive and access other resources to maintain accreditation expectations throughout your ambulatory accreditation journey. From setting up internal meetings and conducting mock surveys to completing your application, The Joint Commission can provide you with the necessary tools to help you succeed in every step in the accreditation process.

Also inside of Joint Commission Connect you’ll find our Readiness Roadmap toolkit which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.

Your Account Executive

Once you receive access to the application for accreditation, you will work with a dedicated Account Executive — your primary contact at The Joint Commission —  to help you:

  • Answer questions about your application and survey preparation
  • Ensure you have supplied all necessary documentation prior to your survey
  • Update changes to your demographic information including address, contact name(s), services, etc
  • Support your post-survey activities
  • Connect you with other Joint Commission contacts when you need them

Access to Our Standards Interpretation Group

Contact the Standards Interpretation Group (SIG) for information about interpreting and applying specific ambulatory care standards. Review FAQ’s submitted by SIG staff or submit questions directly.

A great way to prepare is to listen to common questions and answers ambulatory organizations have asked and had answered from our staff regarding undergoing a first accreditation survey.

Listen to a Q&A Video on Navigating Your First Ambulatory Health Care Accreditation Survey Video on Navigating Your First Ambulatory Health Care Accreditation Survey


Joint Commission Resources

Joint Commission Resources® (JCR®) provides one-stop shopping for ambulatory health care organizations seeking accreditation education and training, software solutions, publications, and a variety of other materials to prepare for and sustain your accreditation.

Every year JCR holds numerous conferences and seminars, such as Ambulatory Care Accreditation Essentials, with timely, relevant content.

Learning events

JCR offers timely web-based and on-demand learning, such as the Digital Learning Center and Environment of Care/Life Safety Webinar Series, to fit the needs of your staff.

Online education

JCR publishes an extensive collection of manuals, periodicals, and books/e-books to help your staff prepare for everyday challenges.


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