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Personalized Support from an Account Executive

As an accredited organization, you have access to personalized support from an account executive who will:

  • Answer your questions about survey preparation, and help you through each step of the process
  • Analyze your application and contact you if there are any questions or items that need clarification
  • Update changes to your demographic information including address, contact name(s), services, etc.
  • Assist you with other Joint Commission contacts and questions
  • Support your post-survey activities

Participate in the Intracycle Monitoring Process

The Intracycle Monitoring (ICM) process helps accredited organizations sustain peak performance throughout the three-year cycle of accreditation. You’ll have access to an on-line tool called the ICM Profile. It provides resources to help you identify areas where your organization is at risk for compliance.

Joint Commission Perspectives

The Joint Commission Perspectives® is the official newsletter of The Joint Commission and provides revisions and updates to Joint Commission standards, policies, and other requirements for Joint Commission-accredited and certified organizations.