Medical Group Practices

Joint Commission employed surveyors are highly trained experts who are doctors, nurses, administrators, medical technologists and other professionals in a variety of outpatient healthcare settings. Based on your organization’s structure and needs, you’ll be matched with a survey team who understands the day-to-day issues that confront providers and have the hands-on expertise to help organizations resolve them. They aim to provide a productive and educational experience as well as offer the support your team needs to maintain excellence beyond the survey day.

Customers describe The Joint Commission’s survey process as educational and collaborative — an opportunity to enhance business practices guided by trusted industry experts. Our surveyors assess compliance to our standards in real time, guided by the client experience and our unique “tracer” method. We conclude by providing your leadership team a thorough, objective assessment and practical strategies for ongoing performance improvement.

System accreditation is a streamlined process to serve multi-site providers with one survey, one application. It awards a single accreditation decision to an ambulatory system, usually a large organization, composed of a corporate office or a main site, and multiple sites. Under this option, the main site is visited to assess system-wide policies and functions and then a random sample of sites are visited to assess the execution of the policies and the delivery of care.

This certification option focuses on care coordination, access to care, and how effectively a primary care clinician and interdisciplinary team work in partnership with the patient. Built into the ambulatory on-site accreditation survey, organizations successfully completing this process will be both Joint Commission accredited and certified as a Primary Care Medical Home.