Michael has served for nearly 10 years as Joint Commission’s Executive Director for its Ambulatory Care Accreditation Program. Together, its AHC & OBS accreditation products have grown its customer base by 60% in that time, and the AHC program is now the 3rd largest program by customer count. Michael leads the team of dedicated staff thru-out The Joint Commission who serve its ambulatory customers and are organized as the Ambulatory Strategic Business Unit. In 2011, under the “Robust Process Improvement” initiative underway at The Joint Commission, Michael was certified as a green belt, and uses those skills in improving processes for ambulatory customers.
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