to main content Prepare Support for Nursing Care Center Accreditation | The Joint Commission

Your Account Executive

Once you submit your application and any necessary fees, you will be assigned an account executive — your primary contact at The Joint Commission — to help you:

  • Answer questions about your application and survey preparation.
  • Update changes to your demographic information including address, contact name(s), services, etc.
  • Support your post-survey activities.
  • Connect you with other Joint Commission contacts when you need them.

Our Standards Interpretation Group

Contact our Standards Interpretation Group for information about interpreting and applying specific nursing care center standards. Review frequently asked questions that have been submitted by staff, or you can submit questions directly.

A great way to prepare is to listen to common questions and answers nursing care centers have asked and had answered from our staff regarding undergoing a first accreditation survey.

Listen to a Q&A video on Navigating Your First Nursing Care Center Accreditation Survey Video on Navigating Your First Nursing Care Center Accreditation Survey

Joint Commission Connect

Joint Commission Connect® is a personalized extranet site dedicated to supporting your organization. Here you will access your application, find your appointed account executive and access other resources to maintain accreditation expectations throughout your ongoing relationship with The Joint Commission.

You can also find our Readiness Roadmap toolkit under the Resources and Tools tab which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.

Joint Commission Resources

Joint Commission Resources® (JCR®) provides one-stop shopping for nursing care organizations seeking accreditation education and training, software, publications, and a variety of other materials to prepare for and sustain your accreditation.

Every year JCR holds numerous conferences and seminars, such as the Executive Briefings and Accreditation Essentials, with timely, relevant content.

Learning events

JCR offers timely web-based and on-demand learning, such as the Digital Learning Center and Environment of Care/Life Safety Webinar Series, to fit the needs of your staff.

Online education

JCR publishes an extensive collection of manuals, periodicals, and books/e-books to help your staff prepare for everyday challenges.


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