To start the application process, contact our Business Development team:
Our team will set up a secure account page for your organization on The Joint Commission’s internal (extranet) site.
Access the internal site with your login name and password to complete your application.
Talk with your team to determine a realistic “ready month” for your survey within the next 12 months. Identify that month on the application while noting blackout dates you wish the surveyor(s) to avoid.
Most organizations submit their completed application with a ready month at least 5-6 months prior to the date they'd like to hang an accreditation award certificate on their wall. As an applicant, you'll have a variety of free resources to help you prepare.
Review and Address Any Identified Gap Areas
Establish a timeline and implement any changes needed to comply with the standards by the time of your on-site accreditation survey.
Prepare for Your On-Site Survey
Access your organization’s extranet site and view the Survey Activity Guide, which provides all the details of our surveyor(s) on-site agenda. You can also access multiple free resources available to you, including:
Informational webinars, subject portals and electronic preparation tools.
Visit Joint Commission Resources for books, digital subscriptions, webinars, seminars and more to help you prepare.
On the day of your survey, you’ll meet your Joint Commission Surveyor(s) and undergo the comprehensive on-site review. A preliminary accreditation report will be made available to you at the end of the survey.
Complete Any Post-Survey Follow Up
If further changes are requested:
Resolve the issues within the requested time period, usually within 60 days.
Report back to your Account Executive for assistance with the submission(s) to resolve the findings.
Celebrate and Publicize Your Accomplishments
When you’ve attained The Gold Seal of Approval® — let the world know! Explore our publicity kit for Gold Seal artwork to use and tips on promoting your new status. Your organization will also be listed on our Quality Check® website as accredited by The Joint Commission.
The Joint Commission’s accreditation survey helps organizations improve the safety and quality of care and services. The process begins with an on-site survey that assesses compliance with Joint Commission standards.
Joint Commission surveyors are specially trained professionals with experience in the behavioral health care industry who understand the day-to-day issues that confront providers and have the hands-on expertise to help organizations resolve them.
On-site surveys involve:
Tracing the patient’s experience, which involves observing services provided by various caregivers and programs within the organization, as well as hand-offs between them.
On-site observations and interviews.
Assessment of the physical facility.
Review of documents provided by the organization.
For more information on what to expect for your on-site survey, review the resources below.
Your accreditation experience is supported by experts who will help you before, during and after your survey. Listen to a quick video by Joint Commission staff to learn the key takeaways in going through your first Joint Commission behavioral health care survey.