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Sentinel Event Alert 57: The essential role of leadership in developing a safety culture

In any health care organization, leadership’s first priority is to be accountable for effective care while protecting the safety of patients, employees, and visitors. Competent and thoughtful leaders contribute to improvements in safety and organizational culture. They understand that systemic flaws exist and each step in a care process has the potential for failure simply because humans make mistakes.

Revised: June 2021 

Revisions are in red type.

Sentinel Event Alert

Resources

Webinar: Building Your Safety Culture – A Job for Leaders

Take a deeper dive into the critical role safety cultures play in an organization’s high reliability journey, and learn what health care leaders can do to foster these environments. Watch the replay of a follow-up webinar on the Sentinel Event Alert, presented by Mark Chassin, MD, FACP, MPP, MPH, president and chief executive officer of The Joint Commission, from April 27, 2017.