The Joint Commission survey process is patient-centered, data-driven, and focused on evaluating actual care processes. The on-site accreditation survey is also intended to be a learning experience. To that end, we provide education and “best practice” guidance to help your staff continually improve performance.
What to Expect on Survey Day
During the on-site survey, we assess your compliance with Joint Commission standards. Survey length depends on the information you supply on your application and the agenda includes key activities such as:
A survey-planning session
An opening conference and orientation to the organization between our surveyor(s) and your team
A dedicated leadership session
A competence assessment process
An environment of care session, including a building tour
An exit conference for the survey team to present a written summary of their findings
Get Your Survey Activity Guide
The Survey Activity Guide is dedicated to preparing you for the on-site visit. This resource includes:
Survey Activity Details: A thorough, individualized description of the on-site survey events
Sample Survey Agenda: A helpful, hour-by-hour outline of the survey, showing you what to expect, who to have available and what you’ll need throughout the on-site visit
Ready-to-Go List: A list of documents and information you’ll need for the surveyor planning sessions on the first day of your survey
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