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Joint Commission International

Mission: To continuously improve the safety and quality of care in the international community through the provision of education and advisory services and international accreditation and certification.

Joint Commission International® (JCI) extends The Joint Commission’s mission worldwide by assisting international health care organizations, public health agencies, health ministries, and others to improve the quality and safety of patient care in more than 100 countries.

International Accreditation and Certification

JCI’s accreditation program was developed by international experts and sets uniform expectations for structures, processes, and outcomes for health care organizations. The requirements include international patient safety goals that highlight problematic areas in health care and describe evidence and expert-based consensus solutions. The survey process accommodates specific legal, religious and cultural factors within a country. JCI accreditation is available for hospitals and academic medical centers, ambulatory care facilities, laboratories, home care agencies, long-term care organizations, medical transport organizations, and primary care services.

JCI’s Clinical Care Program Certification (CCPC), which differs from accreditation, demonstrates excellence in fostering better outcomes through the integration and coordination of care for treatment of a specific disease (such as diabetes mellitus type 2), condition (such as acute myocardial infarction), or clinical care service (such as joint replacement). CCPC is based on an assessment of standards and criteria, the effective use of clinical guidelines, and an organized approach to performance measurement and improvement.

Benefits of JCI Accreditation and Certification

  • Provides education on leading practices to improve clinical and business processes
  • Improves risk management and results in risk reduction
  • Strengthens community confidence in the quality and safety of care
  • Evaluations conducted by highly trained clinicians and patient safety experts
  • Standards developed by health care experts from around the world

International Advisory Services

JCI offers services to help organizations with accreditation preparation, quality improvement, and patient safety initiatives. JCI Consultants are health care leaders who have experience in diverse medical cultures in the U.S., Europe, the Middle East, Asia, Africa and the Americas. Services include:

  • Developing national and regional quality evaluation systems
  • Preparing for accreditation and certification
  • Developing and improving operations, such as management, clinical planning, and facility planning
  • Measuring performance and developing ongoing programs of quality improvement
  • Quality and safety improvement, including engineering safety and health design, infection control and prevention, medication management, and patient safety

Note: The use of JCI advisory services is not necessary to obtain a Joint Commission International Accreditation award, nor does it influence the granting of such awards.

Education, Publications, and Other Tools

JCI offers a range of education and training programs focused on leadership, quality improvement, patient safety, and JCI accreditation preparation, as well as standards manuals and other quality improvement books.

Self-Assessment Solutions: Evaluate your organization’s Quality and Patient Safety maturity and continue to improve through self-assessment and expert content and guidance provided by JCI Navigator solutions.

IEEA Recognition

JCI is accredited by the International Society for Quality in Health Care External Evaluation Association (IEEA). The IEEA provides third-party external evaluation services to health and social care external evaluation organizations and standards developing bodies around the globe. IEEA accreditation provides assurance that the standards, training, and processes used by JCI meet the highest international benchmarks for accrediting bodies.

Visit one of our offices:

JCI headquarters Middle East office 
1515 West 22nd Street P.O. Box 505018 
Suite 1300 W Building 27, Suite B503 
Oakbrook, Illinois 60523 USA Dubai Healthcare City 
Accreditation: +1-630-268-4800 Dubai 
jciaccreditation@jcrinc.com  United Arab Emirates 
Advisory services: +1-630-268-2900 +971-4369-4930 
jciconsulting@jcrinc.com  jcimiddleeast@jcrinc.com

Asia-Pacific office JCI Accreditation (Beijing) Co., Ltd.
37th Floor, Singapore Land Tower Unit 1538, Building C 
50 Raffles Place Beijing Yintai Center  
Singapore 048623 Jianguomenwai Avenue 
+65-6829-7208 Beijing, China 100022 
jciasiapacific@jcrinc.com  +86 10 6563 7802

JCI Advisory Services, Education, & Publications Office in China
CRHG-JCI Hospital Management (Beijing) Co., Lte. 
15 F Kunlun Center, Tower 5 
No. 9 Fuyi Street, Fengtai District 
Beijing, China 
+86 10 5936 3808

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