Joint Commission International Fact Sheet
Mission: To continuously improve the safety and quality of care in the international community through the provision of education and advisory services and international accreditation and certification.
Joint Commission International® (JCI) extends The Joint Commission’s mission worldwide by assisting international health care organizations, public health agencies, health ministries, and others to improve the quality and safety of patient care in more than 100 countries. JCI envisions a future of zero harm and highly reliable care delivery and is committed to making it a reality by collaborating with health care organizations to transform the way they work.
JCI helps health care organizations through a broad range of services, including self-assessment solutions, education, publications, software, advisory services, accreditation, and certification services that can be leveraged independently of where the organizations are in their journey toward achieving zero harm. All the services have a singular focus, which is to enable organizations with integrated solutions that result in continuous improvement and mitigate patient safety risks.
International accreditation and certification
JCI is the industry-leading international accreditation body, with over 1,000 accredited and certified organizations. JCI is trusted globally across diverse care settings – ranging from large academic health care centers, hospitals, and enterprise systems to ambulatory clinics, laboratories, and home care – essentially every area where patient care is delivered.
JCI’s accreditation program was developed by international experts and sets uniform expectations for structures, processes, and outcomes for health care organizations. The requirements include international patient safety goals that highlight problematic areas in health care and describe evidence- and expert-based consensus solutions. The accreditation survey is flexible and accommodates specific legal, religious, and cultural factors within a country. Survey delivery is performed onsite, remote, or hybrid; all modes of delivery focus on robust validation of standards compliance and data-driven insights that are actionable to sustain improvements. The JCI Gold Seal of Approval symbolizes health care providers’ commitment to quality and dedication to continuously improving health care quality and safety. Excel beyond accreditation recognition through specific Clinical Care Program Certification and system-wide excellence with Enterprise Accreditation status/recognition.
JCI’s Clinical Care Program Certification (CCPC), which differs from accreditation, demonstrates excellence in fostering better outcomes through the integration and coordination of care for treatment of a specific disease (such as diabetes mellitus type 2), condition (such as acute myocardial infarction), or clinical care service (such as joint replacement). CCPC is based on an assessment of standards and criteria, the effective use of clinical guidelines, and an organized approach to performance measurement and improvement.
Benefits of JCI accreditation and certification
- Provides education on leading practices to improve clinical and business processes.
- Improves risk management and results in risk reduction.
- Strengthens community confidence in the quality and safety of care.
- Evaluations conducted by highly trained clinicians and patient safety experts.
- Standards developed by health care experts from around the world.
JCI’s innovative online solutions are designed to support healthcare leaders in advancing quality and patient safety in their organizations. Evaluate your organization’s quality and patient safety maturity and continue to improve through self-assessment and expert content and guidance provided by JCI Navigator. JCI Tracers with AMP is the premier patient safety platform for hospitals and hospital systems that are accredited and/or seeking to be high-reliability organizations.
International advisory services
JCI offers advisory services to help organizations with accreditation preparation, quality improvement, and patient safety initiatives. JCI consultants are health care leaders who have experience in diverse medical practices and cultures in the U.S., Europe, the Middle East, Asia, Africa, and the Americas. Services include:
- Developing national and regional quality evaluation systems.
- Preparing for accreditation and certification.
- Developing and improving operations, such as quality management, clinical planning, and facility planning; measuring performance; and developing ongoing programs of quality improvement.
- Improving quality and safety, including engineering safety and health design, infection prevention and control and prevention, medication management, and patient safety.
Education, publications, and other tools
JCI offers a range of education and training programs focused on leadership, quality improvement, patient safety, and JCI accreditation preparation, as well as standards manuals and other quality improvement books, e-books, and digital subscriptions.
High reliability services
High reliability in healthcare involves a leadership team committed to zero harm, a fully functional culture of safety, and use of Robust Process Improvement (RPI) methods. JCI’s high reliability services help organizations strengthening these three domains to advance their journey towards achieving high reliability care.
JCI is accredited by the International Society for Quality in Health Care External Evaluation Association (IEEA). The IEEA provides third-party external evaluation services to health and social care external evaluation organizations and standards-developing bodies around the globe. IEEA accreditation provides assurance that the standards, training, and processes used by JCI meet the highest international benchmarks for accrediting bodies.
Visit one of our offices
JCI headquarters1515 West 22nd Street Suite 1300 W
Oak Brook, Illinois 60523 USA Accreditation: +1-630-268-4800 Advisory services: +1-630-268-2900
Asia-Pacific office37th Floor, Singapore Land Tower 50 Raffles Place Singapore 048623 +65-6829-7208
Middle East officeP.O. Box 505018 Building 27, Suite B503 Dubai Healthcare City Dubai United Arab Emirates +971-4369-4930
JCI Accreditation (Beijing) Co., Ltd.Beijing Yintai Center Jianguomenwai Avenue China 100022 +86 10 6563 7802
JCI Advisory Services, Education & Publications Office in ChinaCRHG-JCI Hospital Management (Beijing) Co., Lte. 15 F Kunlun Center, Tower 5 No. 9 Fuyi Street, Fengtai District Beijing, China +86 10 5936 3808
Joint Commission internationalWebsite: www.jointcommissioninternational.org Email:
Note: The use of JCI advisory services is not necessary to obtain Joint Commission International accreditation award, nor does it influence the granting of such awards.