Health Equity

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Overcoming the challenges of providing care to LEP patients

Improving the Informed Consent Process in the Hospital Setting

Obtaining informed consent is an essential aspect of patient-centered care and patient safety. Take advantage of two online courses offered FREE to our accredited organizations:

Making Informed Consent an Informed Choice: Training for Health Care Leaders
Making Informed Consent an Informed Choice: Training for Health Care Professionals

Ask Every Patient: REAL Training Module

Collecting accurate and consistent REAL (race, ethnicity and language) data is essential to resolving disparities in health care. Train staff to collect REAL data in an effective and culturally sensitive way. Learn more about the REAL eLearning Module.

Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: A Roadmap for Hospitals

This monograph was developed by The Joint Commission to inspire hospitals to integrate concepts from the communication, cultural competence, and patient- and family-centered care fields into their organizations. Learn More

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Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community

This field guide from The Joint Commission urges U.S. hospitals to create a more welcoming, safe and inclusive environment that contributes to improved health care quality for lesbian, gay, bisexual, and transgender (LGBT) patients and their families. Learn More

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Educational Resources

Resources

Monographs

Standards

Standards Information

Standards FAQs

Speak Up Campaign

Interview on Implicit Bias

Joint Commission Executive Vice President and Chief Medical Officer Dr. Ana Pujols-McKee’s interview on the topic of implicit bias for Public Radio International’s The World program. Listen here.

Events

The Health Equity Forum

H&HN interviews the Co-chairs of our upcoming Health Equity Forum, co-hosted by the American Hospital Association.

Ronald Wyatt, MD, MHA
Patient Safety Officer and Medical Director
Division of Healthcare Improvement
The Joint Commission
View video interview - YouTube

M. Tomás León, MBA
President and CEO
Institute for Diversity in Health Management
American Hospital Association
View video interview - YouTube