Building a Better Tomorrow
Workforce Safety & Well-Being
The COVID-19 pandemic compounded the global shortage of healthcare workers and the challenges they face — including accelerated rates of burnout, mental health crises, and violence in the workplace. As shortages of healthcare workers continue, putting strain on these professionals, quality and safety risks often rise, resulting in worse outcomes for patients.
To address the factors that contribute to burnout, The Joint Commission is reviewing our “above and beyond” standards that go beyond CMS’ Conditions of Participation (CoPs) and are not on crosswalks to the CoPs. The ultimate outcome is to eliminate standards and elements of performance that don't add commensurate value to care providers.
,,Just wanted to say 'thank you', from a person focusing upon both clinician wellbeing and patient safety, this is a big win. Thank you very much for the forward thinking of your CEO, from a Human Factors/Ergonomics point of view. In particular Macro (Organizational) Ergonomics, relief in the right direction. Distilling to what really matters as there is no extra time for anyone in healthcare, and every single person from administration to clinician and staff is overwhelmed with excessive expectations.,,
Michael R. Privitera, MD, MS - Professor Emeritus of Psychiatry - University of Rochester Medical Center
,,Patients deserve safe, high-quality care. Communities deserve access to a full range of health services. And health care workers deserve a healthy working environment.,,
Jonathan B. Perlin, MD, PhD, MSHA, MACP, FACMI - President and CEO of The Joint Commission Enterprise
,,Ensuring the safety and resiliency of the organization and the workforce is a necessary precondition to advancing patient safety; we need to work toward a unified, total systems-based perspective and approach to eliminate harm to both patients and the workforce.,,
Institute for Healthcare Improvement
,,Just wanted to say 'thank you', from a person focusing upon both clinician wellbeing and patient safety, this is a big win. Thank you very much for the forward thinking of your CEO, from a Human Factors/Ergonomics point of view. In particular Macro (Organizational) Ergonomics, relief in the right direction. Distilling to what really matters as there is no extra time for anyone in healthcare, and every single person from administration to clinician and staff is overwhelmed with excessive expectations.,,
Michael R. Privitera, MD, MS - Professor Emeritus of Psychiatry - University of Rochester Medical Center
,,Patients deserve safe, high-quality care. Communities deserve access to a full range of health services. And health care workers deserve a healthy working environment.,,
Jonathan B. Perlin, MD, PhD, MSHA, MACP, FACMI - President and CEO of The Joint Commission Enterprise
,,Ensuring the safety and resiliency of the organization and the workforce is a necessary precondition to advancing patient safety; we need to work toward a unified, total systems-based perspective and approach to eliminate harm to both patients and the workforce.,,
Institute for Healthcare Improvement
,,Just wanted to say 'thank you', from a person focusing upon both clinician wellbeing and patient safety, this is a big win. Thank you very much for the forward thinking of your CEO, from a Human Factors/Ergonomics point of view. In particular Macro (Organizational) Ergonomics, relief in the right direction. Distilling to what really matters as there is no extra time for anyone in healthcare, and every single person from administration to clinician and staff is overwhelmed with excessive expectations.,,
Michael R. Privitera, MD, MS - Professor Emeritus of Psychiatry - University of Rochester Medical Center
Additionally, we've curated a collection of resources on the topics of workplace violence prevention, worker well-being, and worker safety. Our ultimate goal is to equip healthcare leaders and staff with the tools, strategies, and best practices they need to safeguard the health and well-being of their teams, empowering them to deliver consistently excellent care.
Infection Prevention and Control & Antibiotic Stewardship
