Having trouble logging in to the Joint Commission Connect Extranet?
If you are having trouble logging in to the Joint Commission Connect website, please contact your account executive. If you do not know who serves as your organization’s account executive, call 630-792-3007. If you are trying to find out if your organization may have a survey today, contact Mark McCarl, senior survey planning representative/mentor, at 630-792-5727, or Jerome Thomas, manager, Surveyor Planning, at 630-792-5855.
User Alert - If you are experiencing the access error message below with The Joint Commission websites, please be advised that the Joint Commission has changed our web security to use more secure SSL ciphers on our websites. If you are using legacy systems or dated security settings, you may experience access issues until these are corrected. This technical document can be used as a guide for your IT department on what is required to meet our minimum security threshold.
If you have further questions, please contact your organizations Account Executive or 630-792-5000.