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Monday 9:24 CST, March 19, 2018


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Patient safety

June 08, 2016

Delayed implementation of removing ban on secure text orders until September 2016

The Joint Commission has determined that additional guidance is required to ensure a safe implementation involving the secure texting of orders for those organizations desiring to employ technology supporting this practice. The Centers for Medicare & Medicaid Services (CMS) will collaborate with The Joint Commission on the development of additional guidance for text orders to ensure congruency with the Medicare Conditions of Participation. The Joint Commission and CMS will develop a comprehensive series of Frequently Asked Questions (FAQ) documents to assist health care organizations with the incorporation of text orders into their policies and procedures. This guidance information is designed to supplement the recommendations in the May 2016 Perspectives article permitting the use of secure text messaging platforms to transmit orders. As an update to the May 11, 2016 issue of Joint Commission Online, the goal for this additional guidance is a release date by late September 2016.


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