Copyright, Disclaimer and Privacy Policy | Joint Commission
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Friday 7:10 CST, April 20, 2018

Copyright, Disclaimer and Privacy Policy


Copyright © 2017 The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

All materials posted on this site are subject to copyrights owned by The Joint Commission. The Joint Commission hereby provides limited permission to the user (you) of this site to reproduce, retransmit, or reprint for such user's own personal use  part or all of any document on this site as long as the copyright notice and permission notice contained in such document or portion thereof is included in such reproduction, retransmission, or reprinting. All other reproduction, retransmission, or reprinting of all or part of any document found on this site is expressly prohibited, unless The Joint Commission has expressly granted its prior written consent. All other rights reserved. See Permissions/Reprints Policy.


The Joint Commission provides information and services on the Internet as a benefit and service in furtherance of The Joint Commission's mission. The Joint Commission makes no representations about the suitability of this information and these services for any particular purpose.

Although this site includes links providing direct access to other Internet sites, the Joint Commission has not participated in their development and does not monitor or exert any editorial control over these sites. Further, any such linkages do not constitute a Joint Commission endorsement of products and services appearing on other websites.

Joint Commission Website Advertising

The Joint Commission does not accept advertising on its website.

Privacy Policy

This online privacy policy explains how and what The Joint Commission collects, uses and safeguards as to information obtained through our website.  This website Privacy Policy only pertains to information collected by The Joint Commission through this website.

We will not share personal information gathered on this site with third parties except in limited circumstances as identified below.

We detect and use the IP address of visitors to the site in order to assist us with diagnosing and solving problems with our server, to assist with the administration of our website, for marketing, and to improve our marketing and measurement systems in order to enhance the user experience.

Changes to the Website Privacy Policy
As the website may change from time to time, this Privacy Policy is expected to change as well.  The Joint Commission reserves the right to change this policy at any time for any reason.  We will post a notice that this Privacy Policy has been amended by revising the “Last Updated” date at the bottom of this page.

If you have any questions about this policy please send us an email at

Web Cookies
The Joint Commission uses cookies for site navigation, to promote relevant content, and for advertising. "Cookies" are bits of text data sent from a Web server to a user's computer to be retrieved later for purposes of identification. The Joint Commission uses temporary cookies, which are deleted at the end of each user session, and remarketing cookies that can exist up to 90 days after visiting our website. If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to do so, you should understand that some areas of our site will not function properly when you view them. Once you reconfigure your browser to refuse cookies, no additional information will be collected from you or about you through the use of cookies.

Personal Information
When you browse through any website, certain information about you can be collected. We detect and use the IP address of visitors to the site in order to present relevant content to a user for both marketing and informational value, to assist with diagnosing and solving problems with our server, and to assist with the administration of our Web site.

The Joint Commission automatically collects and temporarily stores the following information about your visit:

  • The IP address of the computer you are using.
  • Your email address will be collected, used and retained.
  • The name of the domain you use to access the Internet.  (For example,
  • The date, time and length of your visit.
  • The pages you visited.
  • The address of the Web site you came from when you came to visit.

In the course of site operation, information collected may be stored and processed in the United States. The Joint Commission may collect, hold, and use, directly or through its affiliates, contractors, successors, assigns, and agents, the personally identifiable information collected through the site. The Joint Commission may share personal information with third parties and affiliates Joint Commission Resources or the Joint Commission Center for Transforming Healthcare in order to provide them an opportunity to offer products or services that may be of interest to you.

The Joint Commission may monitor, edit, or disclose your personal information, if required to do so in order to comply with any valid legal process or governmental request (such as a search warrant, subpoena, statute, or court order). All data collected by or on behalf of The Joint Commission relating any use of the site or its content by any users is and shall remain at all times the sole property of The Joint Commission.

We may use the information you provide in a de-identified format as to both individual and organization, for research, quality improvement, or benchmarking purposes, and may provide this information in the aggregate to third parties. For example we might inform other users regarding the number of users to the Web site.

We may contract with other companies or individuals to help us provide services, such as development or maintenance of the site. We require others to comply with the Privacy Policy and limit their access to only the information that is necessary to accomplish the task at hand and nothing more.

E-mail addresses
Individuals who register for use of any specific area on the site should refer to the specific privacy policy applicable to that area.  All users are required to provide their e-mail addresses. These e-mail addresses are also used to provide users with updates related to the site. E-mailed updates may contain advertising, and such advertising may be "targeted" based on demographic information, e-mail domains, or zip codes. Such targeting is done through processes internal to The Joint Commission and e-mail addresses from registration is not made available to advertisers or anyone else outside The Joint Commission.

The specific areas where information is captured:

  • E-mail alerts/Newsletters and Journals:
    You can sign up to receive e-mail alerts, newsletters or journals.  We capture and retain name, organization and e-mail address to provide the information specifically requested by the user.
  • Public Comment on Standards/Measures
    Periodically, The Joint Commission seeks public comment on draft standards, performance measures or other matters.  This is usually accomplished through the use of an electronic survey tool.  In order to validate the comment, The Joint Commission requests some demographic information in the survey.  Completion of this section is optional to the user.  Should you submit the requested demographic information this information will be retained until no longer necessary for the purpose of the study.
  • User names and passwords
    Each individual who registers to use the Joint Commission Connect will have a user name and password. Passwords are the private property of the user. For reasons of security and privacy, as a user, you are responsible for not sharing your user name and password. For additional information about Joint Commission Connect see Log in Help.
  • Blogs/News and Discussion Boards
    If you sign-up to participate on blogs and discussion boards, we capture name and e-mail address to allow posting of comments to the website.
  • Speakers Bureau Form
    By completing the electronic form to retain a Joint Commission speaker, you provide name, e-mail address, city, state, zip and phone.  This information is captured and retained for securing Joint Commission Speakers.
  • Events/Podcasts/Audio-conferences
    If you chose to sign-up for any event, podcast or audio-conference, we will capture and retain the name and e-mail address for registration.
  • Business Development
    If you complete the registration form requesting additional information about an accreditation or certification program, we capture and retain the name of the individual, the organization, the e-mail address and demographic data for the purpose of responding to your questions on accreditation and/or certification.  This information is not shared outside The Joint Commission and its affiliates to other third parties requesting such data.

Google Analytics
Currently, we use Google Analytics to analyze the audience of the website and improve our content. For further information visit Google Analytics.

Security Policy

This site has security policies and technology in place to protect the loss, misuse, and alteration of the information under Joint Commission control. This includes User Personal Information. We cannot however protect against User misuse, loss, or alteration of User's own information. Although The Joint Commission makes every reasonable attempt to secure your information, there is always some risk in transmitting information across the internet. We cannot guarantee that the personal information we collect will never be disclosed in some manner not consistent with this Privacy Policy. We also cannot protect against User misuse, loss, or alteration of any User editable content.

Linking to other sites

You should be aware that other internet sites that link to The Joint Commission site or to an e-mail may contain privacy provisions which differ from the provisions of this Website Privacy Policy.  To ensure your privacy is protected, we recommend that you review the privacy policies of any internet site you visit.

Contact Information
For questions about this policy or concerns please send an email to If you wish to file a complaint, you may send an email to

Last updated February 2017