Heather Hurley is the Executive Director of Laboratory Business Development at The Joint Commission. In this role, Ms. Hurley is responsible for leading business strategies and activities, including the development and implementation of products and services, for the Joint Commission’s Laboratory Accreditation Program, which accredits approximately 1,500 U.S. organizations providing clinical and reference laboratory services. Ms. Hurley also leads the Joint Commission’s Laboratory Accreditation Advisory Council and similar groups, and serves as liaison to associations, collaborative partners, and accrediting and regulatory bodies in the laboratory field. In addition, she provides technical oversight and assistance in support of the development of laboratory accreditation manuals, standards, education programs, and other accreditation-related materials.
Ms. Hurley has more than 13 years of commercial experience in the life sciences market, most recently serving as the director of sales for the Life Science Reagent Business Unit at Affymetrix, Inc., Santa Clara, California. In this role, she was responsible for the company’s direct and indirect selling channels in North America, Europe, Africa, and the Middle East. Ms. Hurley managed products related to molecular biology enzymes and reagents, biochemical, and cell signaling/gene regulation to reach a variety of customer segments, including diagnostics, biotechnology, pharmaceutical, academic, and government research institutions. Prior to her commercial experience, she began her professional career as a laboratory technologist in the Department of Molecular Genetics at the Cleveland Clinic, Cleveland, Ohio, working in the area of gene expression.
Ms. Hurley received her Bachelor of Science degree in biological science from Ohio University, Athens, Ohio.