Standards FAQ Details | Joint Commission
Follow us on Twitter Friend us on Facebook Vimeo linkedIn Share with your Friends Print this Page
 
Tuesday 5:39 CST, May 23, 2017

Standards FAQ Details

signupsmallfinal


Language Access Services - Bilingual Provider (physician, nurse, etc.) Serving as an Interpreter for a Fellow Provider
Publish | January 01, 0001
If the bilingual provider (physician, nurse, etc.) serves as an interpreter for a fellow provider (i.e., the patient and provider speak different languages and a bilingual provider is facilitating communication between them), does the requirement found at HR.01.02.01 EP 1 apply?

Yes, since the bilingual provider is serving as an interpreter to bridge the communication between a fellow provider and a patient, then the requirement at HR.01.02.01, EP 1 applies, and the hospital is required to have defined qualifications for individuals that provide interpreting services.

Additional Resources:
The Joint Commission’s Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals (see page 38).
 
 

Was this response helpful?

 
 
 
Comments (Optional - For internal use only)
Thank you for your feedback!
shareslide1