Video: Building Your Safety Culture: A Job for Leaders

Leadership commitment is the first and most essential requirement for attaining a safety culture. It is up to leadership to ensure that all employees feel safe in bringing up and addressing patient safety concerns. Without this environment of trust and respect, patients are significantly more likely to experience adverse outcomes of varying degrees of severity. Therefore, leaders must embed this culture throughout their hospital, health care system or health care organization.

In this webinar compliment to Sentinel Event Alert Issue 57: “The essential role of leadership in developing a safety culture,” The Joint Commission’s President and Chief Executive Officer Mark Chassin, MD, FACP, MPP, MPH, offered attendees guidance on achieving this essential first step toward high reliability.