Project REFRESH and SAFER Matrix

The Joint Commission’s multi-phase process-improvement initiative, Project REFRESH, will bring significant changes in 2017. This includes the introduction of a new scoring methodology, the Survey Analysis for Evaluating Risk® (SAFER™) Matrix. Prepare your organization by familiarizing yourself with Project REFRESH resources found on The Joint Commission’s extranet, including mock tracers, blank SAFER Matrix forms, and webinar replays. Listen as The Joint Commission’s Carrie Mayer, Master Black Belt, The Joint Commission, explains what you should expect from Project REFRESH and how to access these free resources.