Take 5: Why Patient-Centered Communication Matters

Patient-centered communication is critical to safe, high-quality health care. Christina Cordero, PhD, MPH, associate project director, Department of Standards and Survey Methods, The Joint Commission, discusses the current state of patient-centered communications and available resources. [8:48] 

View "Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: A Roadmap for Hospitals" monograph.

Music credit: written by Will Kramer and performed by Meredith Carlton Kramer & Janz