Effective immediately: Home care survey process revised to align with updated CMS guidance
Revisions to the survey process for deemed home health agencies in The Joint Commission’s Home Care Accreditation Program are effective immediately. The changes were made to align with the U.S. Centers for Medicare & Medicaid Services (CMS) revisions outlined in memo QSO-24-07-HHA, Revisions to Home Health Agencies (HHA) – Appendix B of the State Operations Manual, which published on Mar. 15, 2024.
Changes to the survey process include extended interview times with patients, caregivers, family members, and home health staff. In addition, several CMS-required documents have been added to the list of requested documents.
These changes were incorporated into the August 2024 update of The Joint Commission’s Home Care Accreditation Survey Activity Guide (also available on the Joint Commission Connect® extranet site).
For more information, please contact The Joint Commission’s Standards and Survey Methods.