The present-day, always-online health care environment requires an all-hands approach to cybersecurity: a data safety culture which permeates the entire organization and its operations. A new issue of Quick Safety — “Organization-wide cybersecurity: Creating a culture of defense” — examines this issue.
Cybersecurity can no longer be viewed as only the province of the IT department but must be the responsibility of all staff who have access to digital information, electronic health records, and internet and network resources. Just one person can jeopardize an entire organization’s security efforts if they fall prey to common phishing strategies. Prevention requires a top-down organizational approach that employs all staff in continual awareness and preparedness, a concept sometimes called the “human firewall.”
Read Quick Safety.
A Continuous Customer Engagement (CCE) webinar focused on Cesarean births is scheduled for Nov. 3. The topic was identified by The Joint Commission’s Accelerate PI™ performance measure dashboard as an area that accredited hospitals can improve.
The free webinar — which will take place from 9-10 a.m. PT / 10-11 a.m. MT / 11 a.m.-noon CT / noon to 1 p.m. ET — will feature presentations from Hackensack Meridian Health Riverview Medical Center and Spectrum Health United and Kelsey Hospitals. Participants will learn how to:
- Apply concepts learned about evidence-based best practices regarding Cesarean birth to patients in hospital organizations.
- Identify common performance and outcome challenges in Cesarean birth to patients in hospital organizations.
- Prepare to implement at least one new best practice related to Cesarean birth to patients in hospital organizations and improve outcomes in the learner’s facility.
The webinar also offers 1.0 Continuing Education (CE) credit for those who:
- Individually register for the webinar.
- Listen to the live webinar in its entirety. Only those listening live during the session will be eligible to receive credit.
- Complete a post-program evaluation/attestation. The program evaluation/attestation link will be sent to your registered email after the webinar.
The webinar recording and slides will be available approximately two hours after the session concludes.
Michelle Dardis, MSN, MBA, is The Joint Commission’s new director for the Department of Quality Measurement. She will start on Nov. 15.
Dardis is a nurse informatician, who specializes in clinical quality measurement and data analytics. She has more than 15 years of clinical, research, and education experience. She previously developed electronic clinical quality measures (eCQMs) at The Joint Commission, oversaw quality improvement and interoperability initiatives at the American Hospital Association, and held hospital-based roles leading electronic health record (EHR) education and implementation.
She also previously held the position of Senior Clinical Program Lead at Mathematica, where she was contracted by Enterprise Science and Computing Incorporated as a consultant to support the Centers for Medicare and Medicaid Services’ (CMS) adoption of digital quality measures.
Dardis also has co-chaired informatics collaboratives hosted by both the Office of the National Coordinator and the Centers for Disease Control and Prevention (CDC).
- Leading Hospital Improvement — The Continuing Problem of Psych Patients Boarded in Emergency Departments: Boarding of psych patients in the emergency department is a long-standing problem in many hospitals today, writes The Joint Commission’s Publications Editorial Board.
- Ambulatory Buzz — Accelerate PI Business Intelligence Tool Outlines Individualized Areas of Improvement: Introduced for accredited ambulatory surgery centers in 2019, Accelerate PI is a dashboard representative of each organization’s relative performance on selected performance areas. The goal of this business intelligence tool is to visually display areas of improvement in a user-friendly format. The areas of improvement are not scorable elements on the survey, rather a springboard for discussions about quality improvement work, writes Susan Yendro, MSN, RN, Associate Director of Measurement Coordination and Outreach, and Brandi Wamhoff, MPH, Associate Project Director.