Updated: Performance measure requirements for Health Care Staffing Services Certification
The Joint Commission will add four new performance measures to the recently revised set of four Heath Care Staffing Services (HCSS) measures. Effective July 1, 2022, the new measures will be used to report staff turnover rates and track the various reasons for staff turnover. The new performance measures apply to currently certified health care staffing firms, as well as those seeking initial certification.
Data collection for the following new measures will need to be added:
- HCSS-8: Voluntary Turnover – Per Diem
- HCSS-8a: Firm Group 1
- HCSS-8b: Firm Group 2
- HCSS-8c: Firm Group 3
- HCSS-8d: Firm Group 4
- HCSS-9: Voluntary Turnover – Travel
- HCSS-9a: Firm Group 1
- HCSS-9b: Firm Group 2
- HCSS-9c: Firm Group 3
- HCSS-9d: Firm Group 4
- HCSS-10: Reason for Voluntary Turnover – Per Diem
- HCSS-10a: Firm Group 1
- HCSS-10b: Firm Group 2
- HCSS-10c: Firm Group 3
- HCSS-10d: Firm Group 4
- HCSS-11: Reason for Voluntary Turnover – Travel
- HCSS-11a: Firm Group 1
- HCSS-11b: Firm Group 2
- HCSS-11c: Firm Group 3
- HCSS-11d: Firm Group 4
The reporting size is as follows:
- Group 1 — Less than 40 clinical placements
- Group 2 — 40 to 99 clinical placements
- Group 3 — 100 to 349 clinical placements
- Group 4 — Greater than or equal to 350 clinical placements
Firms with only one staffing group (per diem or travel staff) will add two of the four new measures specific for their specific staffing group and continue data collection for the currently required measures. Firms with both per diem and travel clinical staff will collect all four new performance measures in addition to the currently required measures.
Data are reported quarterly via the Certification Measure Information Process (CMIP) and should be submitted no later than 45 days following the end of a calendar quarter. Reported data are based on the size of the staffing firm that is defined as the total number of clinical placements in a 12-month period for each site listed in the HCSS Certification application, including allied health professionals, nursing professionals, and licensed practitioners. If the firm requested that independent contractors be excluded from the scope of the certification review in its application, these individuals should not be included in the size of the firm. Staffing firms should use E-App on their Joint Commission Connect® extranet site to select the appropriate size category for reporting. Only one firm group may be selected for each review cycle.
The Health Care Staffing Specifications Manual with the new measures will be updated and available around Feb. 1, 2022.