Take 5: Machine Learning for Survey Consistency

On Jan. 10, 2021, The Joint Commission launched its Machine Learning for Survey Consistency technology across all accreditation and certification programs. This new technology, part of the enterprise’s larger Business Digital Transformation Strategy, will help improve the consistency and accuracy of survey and review findings, while also creating time-saving efficiencies for field staff as they score findings. Learn more about this exciting new survey development from Kin Lee, The Joint Commission’s Chief Information and Enterprise Security Officer, and Emily J. Wells, Project Director, Surveyor Management and Development in Accreditation and Certification Operations. [11:16]