Intracycle calls resume for DSC, HCSS certification programs

Starting Jan. 1, 2023, The Joint Commission will resume intracycle calls for the Disease-Specific Care (DSC) and Health Care Staffing Services (HCSS) certification programs.

These calls were suspended in 2021 because of the backlog caused by the pandemic. The intracycle evaluation process requires programs to update their intracycle tabs in the Certification Measure Information Process (CMIP) tool and participate in an intracycle call with a Joint Commission reviewer.

DSC- and HCSS-certified programs that were reviewed after Jan. 1, 2022, should expect and are required to participate in an intracycle call in 2023 as part of their intracycle evaluation process:

• When: An intracycle call is conducted in the 12th or 13th month of the two-year certification cycle as a midpoint check-in with a Joint Commission reviewer.
• What: Its purpose is to discuss any changes in the program, performance improvement initiatives and performance measurement data.
• Who: In the 12th or 13th month of the program’s certification cycle, a Joint Commission reviewer will contact the individual listed in Tab 8 (Intracycle Conference Call) of CMIP by email or phone to set up a date and time for the intracycle call; a meeting invitation will then be sent for the actual call.
• How: The program contact may then forward the meeting invitation to identified staff who should participate in the intracycle call. Please note that cameras are expected to be on during the call, and the date and time for the intracycle call are not posted on the organization’s Joint Commission Connect® extranet site.

Questions may be directed to your account executive.