New independent study demonstrates strong ROI for accredited BHC organizations
Organizations that have maintained Joint Commission Behavioral Health and Human Services (BHC) Accreditation know that accreditation can help an organization improve the quality of its care, but new evidence demonstrates that organizations see a strong return on investment (ROI) over the lifetime of accreditation.
According to a new independent study completed by the ROI Institute, for each dollar invested in accreditation, an organization sees that dollar returned plus realizes an additional $6.23 in benefits as a direct result of its Joint Commission accreditation achievement.
The study asked BHC organizations to identify areas of return related to their investments in accreditation. Areas that saw top returns included:
- Improved staff and supervisor competency.
- Reduction in staff turnover.
- Improved reimbursement rates.
- Increased revenue.
Costs considered during data collection included accreditation and survey fees, accreditation-related materials and supplies, consulting, training and education, dedicated accreditation-related personnel, any facilities modifications or software/IT changes, and any other costs identified by the organizations in the study.
Organizations also identified top areas of positive influence of Joint Commission accreditation, not necessarily related to ROI. These included:
- Quality of care.
- Improved client outcomes.
- Culture of the organization.
Organizations that took part in the study ranged from small community organizations to large health systems, and length of accreditation ranged from two months to 41 years, averaging eight years. Services provided needed to include mental health services and/or substance use disorder treatment but spanned a wide variety of organization types.