R3 Report Issue 1: Patient-Centered Communication
The full text of the patient-centered communication standards is provided in the Joint Commission monograph, Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. The Roadmap for Hospitals provides recommendations to help hospitals address unique patient needs and meet and exceed compliance with the new patient-centered communication standards and other related Joint Commission requirements. The Roadmap for Hospitals is available to download for free.