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Direct Data Submission Platform General Information

3 JAN 2022 last update

Section 9: Direct Data Submission Platform General Information

 

9.1: How is the DDSP accessed?
Information concerning how to access the DDSP will be communicated directly to hospitals as they are being onboarded to the Platform.

9.2: Do we need to be onboarded to the Direct Data Submission Platform?
All Hospitals will need to be onboarded to the new Joint Commission DDSP when it becomes available. Additional communications and processes will be provided during CY2022.

After the initial onboarding to the new platform (anticipated mid-2022), any hospitals that are newly accredited and need to be onboarded to the DDSP should contact The Joint Commission via email to: .

9.3: Who needs access to the DDSP?
All HCOs required to submit ORYX data for accreditation purposes need to onboard and access the DDSP. The Joint Commission initially onboards each hospital’s identified DDS Designated Contact. The hospital is responsible for all users who are invited and granted permissions on the DDSP per the legal agreements signed by the hospital. The users granted permission could include hospital staff, healthcare system staff and anyone else who is needed to assist in a successful submission of data for the hospital (e.g., consultant, vendor).

9.4: What is “Two Factor Authentication”?
The DDSP utilizes "Two Factor Authentication" as an extra layer of security beyond a password and username. Two Factor Authentication requires the user to have a piece of information only they should know or have immediately at hand. The piece of information is a code that is sent to the registrant's cell phone. Once the code is received via text, it is entered into the appropriate field on the DDSP registration form. Registration can then proceed with the completion of additional key fields. Upon the first login to the Platform, and periodically, the user is prompted to enter a new security code which is received via text, as part of the continued two factor authentication process.

  • If a user does not have a cell phone available for authentication during registration, they will need to have an alternate technology solution available to receive an SMS message.
  • For example, users could (1) set up a Google voice number that routes to email, (2) use their cell carriers on-line SMS messaging solutions via a Web portal, or (3) download a PC application designed for SMS messaging.

9.5: Does a Designated Contact need multiple logins to onboard more than one hospital
Hospital's will be provided with access and onboarding information to the new DDSP mid-CY2022 (timeline information will be communicated in advance of onboarding).

If you do not receive this information or are a newly accredited facility after this time frame, contact .

9.6: How does a Designated Contact for multiple hospitals complete the onboarding process?
The Designated Contact selects one of the onboarding emails they receive from the Joint Commission for their specific hospitals and login.

  • Designated Contacts create their login and password prior to onboarding the first hospital.
  • After agreeing and accepting the required legal forms related to the DDSP for the selected hospital, the Designated Contact should remain logged in. The purpose of remaining logged in is to simplify the process of onboarding the remaining hospitals.
  • The Designated Contact selects each onboarding email (one for each hospital) and agrees and accepts the required legal forms for each hospital.
  • If the Designated Contact logs out of the DDSP, they are prompted to log back in using the login/password previously created when they begin onboarding their remaining hospitals.
  • Designated Contacts that completed the onboarding process for other hospitals may log in to additional facilities by using their existing login and password, then accept remaining platform invitations for their other facilities.
  • Once onboarding of multiple hospitals has been completed, Designated Contacts are able to navigate between these hospitals to perform other activities without having to logout.

9.7: My hospital used the DDSP to submit prior years data. When will I get my CY2022 Platform invitation?
Hospital's will be provided with access and onboarding information to the new DDSP during the second half of CY2022.

If you do not receive this information or are a newly accredited facility after this time frame, contact .

9.8: What are the legal documents on the Direct Data Submission Platform that must be agreed to before accessing the Platform?
All DDSP Users will read and agree to a DDSP User Agreement. This document defines the rules which users must agree to abide by to use the DDSP. This document is signed once by the user.

The Designated Contact for each hospital will read and agree to an HCO Agreement on behalf of their organization. The Designated Contact must be a hospital representative who has signing authority on behalf of their hospital(s) and is authorized to agree to and accept the required legal forms related to the DDSP. Designated Contacts signing for multiple hospitals must individually sign the HCO Agreement for each hospital.

9.9: We are a new hospital / have new hospitals in our system, how do we enroll them for the CY2022 DDSP?
Hospital’s will be provided with access and onboarding information to the new DDSP during the second half of CY2022.

If you do not receive this information or are a newly accredited facility after this time frame, contact .

9.10: Is there education on how to use the Platform?
Educational resources will be made available during the onboarding process. Once users are on the platform, they have access to additional resources from within the workspace, including “how to” videos, documentation, FAQs, and Troubleshooting tips to assist with answering common questions. Users will be able to open Support Tickets from within the Platform. The Joint Commission will conduct "Office Hours" webinars regarding use of the Direct Data Submission Platform for submission of chart-abstracted and eCQMs. Content of these webinars will include tips for successful use of the DDSP and frequently asked questions. The office hours are staffed by The Joint Commission staff to answer questions for hospitals.

9.12: How do we make our measure selections – is there a form to fill out?
The Joint Commission has discontinued using an annual measure selection form. Hospitals manage their measure selections directly for The Joint Commission within the DDSP.

9.13: In selecting our measures, can we select eCQMs which corresponds to the chart-abstracted measure(s)?
Yes, hospitals may collect data on both the corresponding chart-abstracted measure and eCQM. For example, you may report on both ED-2 and eED-2 or, if you provide Obstetrical Services, PC-01 and ePC-01.

Note:
For CY2022, any or all of the required chart-abstracted Perinatal Care Measures (PC-01, PC-02, PC-05 and PC-06), HCOs may submit a minimum of three quarters of eCQM data (ePC-01, ePC-02, ePC-05 and ePC-06) instead of four quarters of the corresponding chart-abstracted measures.

9.14: We want to submit different measures than we originally planned, can we change them when we submit data on the Platform, and do you consider those our measure selections at that time?
Yes. Hospitals manage the measures being submitted to The Joint Commission directly within the DDSP.

Chart abstracted:
For CY2022, organizations must select the same chart abstracted measures for the entire calendar year.

eCQM:
Organizations upload the eCQMs to the DDSP. Those required or electing to submit eCQMs must submit data for three self-selected calendar quarters (the quarters do not need to be consecutive), and the same eCQMs must be submitted for all quarters.