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The Joint Commission suspends all regular surveys amid COVID-19 pandemic

Tuesday, March 17 2020

Maureen Lyons
Corporate Communications

(OAKBROOK TERRACE, Illinois, March 17, 2020) – The Joint Commission has suspended all regular, on-site surveys of hospitals and other health care organizations, effective March 16. In some cases, there may be a small number of surveys that continue such as high-risk situations. This decision will allow health care organizations and professionals to focus on preparing and caring for patients with COVID-19. 

At this time, The Joint Commission does not have an anticipated restart date. All postponed survey events will occur once normal operations are resumed. If any organizations go past their accreditation due date, accreditation will be extended without disruption to their accreditation status. The Centers for Medicare & Medicaid Services (CMS) has assured that Medicare payment status will not be affected. 

The Joint Commission recommends hospitals, nursing homes and other facilities have a plan for managing a surge of infectious patients (Infection Control Standard 01.06.01). We encourage hospitals to review their infection control and emergency management plans, assess whether they can rapidly and reliably implement their plans as designed, and modify their plans if needed based on this assessment. 

The Joint Commission remains available to help its accredited organizations develop an appropriate response to COVID-19. While we will continue to provide regular updates, organizations are able to contact their account executive directly to ask specific questions about managing the coronavirus threat and to receive appropriate resources. 

In addition, The Joint Commission is working closely with its field staff and customers on plans to redirect resources to best assist health care organizations during this ever-changing and stressful time. 

The Joint Commission’s affiliate organizations, Joint Commission Resources, Inc., Joint Commission International and the Joint Commission Center for Transforming Healthcare, have also suspended all external engagements, including all consulting services and all international surveys. 

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About The Joint Commission
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 22,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at