Top 5 Most Popular Patient Safety Podcasts
Mar 29, 2017 | 1462 Views
By Gidion Howell
Department of Communications
The Joint Commission
As the person behind the video camera in my role as multimedia manager at The Joint Commission, I’m in the unique position of knowing a little bit about a lot of different areas of the enterprise—engineering, quality improvement, marketing, you name it.
I learn something with every interview, but some of my favorite projects are those that sum up our enterprise’s mission: patient safety.
As we close Patient Safety Awareness month, (culminating in our Patient Safety Awareness Week coverage here), it’s a great time to take a look back at some of our most popular podcasts on the topic. These casual conversations illustrate how The Joint Commission remains committed to zero harm for patients, families and care team members.
Take 5: Busting the Myths about Engaging Patients and Families in Patient Safety
Mark Crafton, executive director of state and external relations, dispels urban legends about information sharing between patients and families. He discusses fallacies surrounding HIPPA laws and family communication. For instance, many people don’t realize that it’s permissible to talk about a medical condition when the patient agrees or even when family is in room and the patient doesn’t object. Crafton shares legal language allowing providers to even use their own judgement with regard to treatment conversations. Low-health literacy is addressed, and Crafton proposes techniques like using plain language and other communication strategies.
Take 5: Evaluating and Responding to Suicide Risk
From information about 1,000 suicides reported to The Joint Commission and deemed sentinel events, Our executive director for behavioral health care accreditation, outlines factors correlated to suicide--including previous suicide attempts, history of self-inflicted injury, alcohol and drug abuse, discharge from an inpatient psychiatric program, access to lethal means and suicidal thoughts. She points out there’s no such thing as a “typical suicide victim” and emphasizes a risk assessment plan. The Joint Commission urges all organizations to know their communities and who to call if suicide is suspected, and summarizes steps to take when suicide is possible.
Take 5: Informed Consent - Beyond a Signature
The Joint Commission’s former medical director and chief safety officer, distinguishes between “signed consent” and “informed consent”. Barriers to patient understanding include a lack of shared decision making between patient and provider, low health literacy, and cultural sensitivity; he also shares strategies to overcome these barriers.
Take 5: Patient Safety Awareness - The Commitment to Zero Patient Harm
We discuss the concept of no preventable harm, injury and death as part of The Joint Commission’s journey to zero harm. Key emphasis is placed on the importance of a patient safety officer to advocate for quality outcomes with zero harm. Also stressed is the need for collaboration to address safe surgeries, avoid fall with injury and other timely initiatives, and highlights related partnerships between The Joint Commission and other leading healthcare associations.
The Importance of a Safe and Effective Time Out
Coleen Smith, director of high reliability initiatives, provides insights on why errors are still occurring in ORs, despite surgical time-outs. She emphasizes that people need to stop, listen and engage during the time-out and site-marking process. Smith reflects that the Universal Protocol™ hasn’t eliminated wrong-site surgery—because it involves only pre-op through incision time, even though the window for potential error encompasses a much broader timeframe. More specific solutions are offered in the podcast.
We hope you take a few minutes to listen to one of these fascinating interviews and learn a few new tidbits about patient safety.