Thank You, Patient Safety Advocates | Joint Commission
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Thank You, Patient Safety Advocates

Mar 01, 2018 | 374 Views

Blouin_high_resBy Ann Scott Blouin, RN, PhD, FACHE
Executive Vice President of Customer Relations

A mentor once told me to always move on while you are still effective and contributing.

I’ve never forgotten that, and it is top of mind for me as I prepare for my retirement from The Joint Commission on April 13.  

Some of you know this has been in the works for a while. I’m pleased to tell you that, following a national search and intensive selection process, Cheryl L. Hoying, PhD, RN, NEA-BC, FACHE, FAAN, will succeed me and join The Joint Commission as Chief Nurse Executive and Executive Vice President (EVP), Customer Relations. Cheryl comes to us from Cincinnati Children’s Hospital Medical Center, where she has served as Senior Vice President, Patient Services, since 2005. Among her many accomplishments in this role, she has led a number of efforts that decreased serious harm to patients by 85 percent through high reliability practices. 

Cheryl begins this role on Monday [March 5]. During her first month, I’ll be working closely with her to ensure a smooth transition. You’ll be hearing a lot about her accomplishments as one of the nation’s top leaders in the days and weeks to come.  

Moving the Quality Needle

Let me take this opportunity to acknowledge so many of you who work with us on the journey to quality and safety improvement. You’ve tirelessly served on advisory and technical panels, provided feedback and worked alongside our survey teams to address how you can provide the very best care to your patients.

The issues and concerns you’ve individually raised over the years were shared with my colleagues at The Joint Commission and our Board of Commissioners . One of my favorite parts about working in Customer Relations over the past six years was fostering relationships with leadership and health professionals at all levels. 

One thing I’ve learned in my long career is that senior leadership support  factors heavily into success. A strong Board is an asset not to be overlooked. I was lucky. The Joint Commission’s Board has unmatched pragmatic market intelligence and is highly sensitive to our organizations’ concerns.

Together, I truly believe we’ve ‘moved the needle’ on quality and safety in health care, not just in the United States, but worldwide. 

I won’t be riding off into the sunset just yet. Though my time here is ending, I’ll still be active with the American College of Healthcare Executives and on the Board of Directors at IHI. 

It’s been wonderful working with and getting to know so many of you! Thank you all for your dedication to excellence in quality and patient safety; I hope our paths cross again.

Ann Scott Blouin, RN, PhD, FACHE, is the Executive Vice President of Customer Relations at The Joint Commission. From 2008 to 2012, Dr. Blouin held the position of Executive Vice President for the Division of Accreditation and Certification Operations at The Joint Commission. With more than 40 years of health care administration, consulting and clinical nursing experience, Dr. Blouin has held positions of program administrator, vice president for nursing, and executive vice president for operations at two Chicago area community teaching hospitals and a Chicago academic medical center. She has worked with multiple health systems across the United States and consulted with a large number of health care organizations, serving in leadership roles at the consulting firms of Deloitte, Ernst & Young, Cap Gemini and Huron Consulting Group. 

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