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Friday 8:01 CST, July 14, 2017

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Blog

Beyond the Study: A Q&A with Eisenberg Patient Safety and Quality Award Recipients: Part 3

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This is the final post in a three-part series highlighting the quality improvement and patient safety achievements of this year’s John M. Eisenberg Patient Safety and Quality Award recipients, showcased in the July 2017 issue of The Joint Commission Journal on Quality and Patient Safety. This post examines the quality and patient safety efforts of Christiana Care Health System’s Christiana Care Care Link, recently renamed Carelink CareNow, recognized in the award’s local achievement category.

Related Items: Leadership , Blog

07/06/2017
Blog

Beyond the Study: A Q&A with Eisenberg Patient Safety and Quality Award Recipients: Part 2

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This is the second post in a three-part series highlighting the quality improvement and patient safety achievements of this year’s John M. Eisenberg Patient Safety and Quality Award recipients, showcased in the July 2017 issue of The Joint Commission Journal on Quality and Patient Safety. This post examines the quality and patient safety efforts of Dr. Clancy, recognized in the award’s individual achievement category.

Related Items: Leadership , Blog

06/29/2017
Blog

Reporting Adverse Events: An Important Step Toward Establishing Learning Culture

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This is the fourth in a series of posts examining the 11 tenets of safety culture discussed in our Sentinel Event Alert and accompanying infographic on safety culture. For a culture to be truly safe, organizational leadership must establish, enforce and communicate policies for reporting adverse events, close calls and unsafe conditions.

Related Items: Leadership , Blog

06/26/2017
Blog

Beyond the Study: A Q&A with Eisenberg Patient Safety and Quality Award Recipients: Part 1

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Here are the highlights of a conversation between the Journal’s Editor-in-Chief Dr. David Baker and Eisenberg Award recipients: Dr. Carolyn Clancy of the U.S. Department of Veterans Affairs and Sharon Anderson, who represents Carelink CareNow, a technology-driven, care coordination program based in Wilmington, Delaware.

Related Items: Leadership , Blog

06/22/2017
Blog

What’s Your Board’s Competency in Quality and Safety?

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Board members play a vital role in ensuring high-quality care and patient safety in health care organizations. However, a new study suggests problematic gaps between what board members think they know and what they do in regards to quality and safety, as well as board members’ capability in quality and safety, as assessed by safety and quality leaders (SQLs) at their own health care organizations.

Related Items: Hospital , Leadership , Blog

05/30/2017
Blog

In a Safety Culture, Appropriate Behaviors Start at the Top

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CEOs set the tone for a true safety culture. Read more in our blog featuring Citrus Valley Health Partners.

Related Items: Leadership , Blog

05/24/2017
Blog

Safety Culture: Shattering the Myths of Perfection and Punishment

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Mistakes happen! Read this blog by Gerry Castro and learn when the system is to blame.

Related Items: Leadership , Safety Culture , Blog

04/27/2017
Blog

How Engaged is Your Board?

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Don't underutilize your board of directors. Read up on our new tool to enhance board-leadership communication.

Related Items: Leadership , Blog

03/03/2017
Blog

What We Have Here… Is a Failure to Communicate

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Did your graduate training prepare you to communicate with patients?

Related Items: Leadership , Blog

01/26/2017
Blog

Innovative Ways to Eliminate Health Disparities

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Though The Joint Commission has been leading health equity initiatives since 2002, we recognize that the real work is done by the healthcare organizations we accredit. Last fall, we co-hosted an inaugural Health Equity Forum along with the American Hospital Association, to spark discussion about efforts several health care systems and health care professional organizations to reduce health disparities.

Related Items: Leadership , Health Equity , Blog , Health Equity Portal Resource

01/06/2017
Blog

Teaming Up Against Workplace Violence

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The Joint Commission just launched a workplace violence prevention portal to support health care organizations in preventing, preparing for and mitigating the impact of workplace violence. Violent situations occurring across our country spill over into our emergency departments (EDs), behavioral health settings and elsewhere.

Related Items: Leadership , Violence , Blog , Workplace Violence Prevention

10/19/2016
Blog

One Index to Rule Them All

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We have thousands of web pages, periodical articles, books, monographs, videos, webinars, podcasts, lessons, etc. You name it, we have it. Only problem is, how do you search through it? Now we have an answer. We are very pleased to announce an important and useful new resource: The Joint Commission Enterprise Content Library Index (ECL Index).

Related Items: Leadership , Blog

06/07/2016
Blog

Addressing the No. 1 issue

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When something is ranked No. 1, it’s best to take notice. When it’s the No. 1 cause of immediate threat to life and preliminary denial of accreditation, it’s even better to take action. So we did with our latest BoosterPak.

Related Items: Leadership , Blog

02/12/2016
Blog

Planning for the Journey

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In recent years, high reliability has become more and more that “hot” destination. Health care leaders want to know more about what it is and what it looks like. The Joint Commission Center for Transforming Healthcare’s new Oro™ 2.0 High Reliability Assessment & Resources can be a guide to help an organization along the high-reliability journey.

Related Items: Leadership , High Reliability , Blog , Oro 2.0

11/10/2015
Blog

A Digital Decade

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We have more machines that see and do more than ever before to help take care of patients. Though we may not recognize it, one of the biggest technological advances in health care has been our ability to record, store and share patient information using health IT – electronic health records (EHRs), in particular. Used wisely, health IT can increase patient safety and deliver relevant clinical information that improves patient care and shared decision making.

Related Items: Leadership , Blog , Safe Health IT

10/06/2015
Blog

Creating Modules, Reducing Silos

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They are eight modules with one goal: compliance. We recently released the second unit of our Utility Systems Module. In doing so, the first complete module is now available in our Physical Environment Portal (PEP). This is a noteworthy event, as the module marks the beginning of a combined effort of The Joint Commission and American Society for Healthcare Engineering (ASHE) to provide information to reduce findings of non-compliance.

Related Items: Leadership , Blog , Physical Environment

09/30/2015
Blog

Taking time out before procedures: a team effort

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It’s not just a Joint Commission requirement nor one more check on the checklist. Taking a time out is actually a team effort, with every member in the surgical suite or procedure room accountable to the patient and his or her teammates.

Related Items: Leadership , Patient Safety , Time Out Day , Blog

06/08/2015
Blog

Crisis Response

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Every day, there is more news about Ebola. While the CDC remains a primary source of information, we know our customers, along with other health care organizations, are looking to us for guidance, too. So we are launching a new Ebola Preparedness page on our website that will house all our Ebola resources and link to credible outside resources as well.

Related Items: Leadership , Blog , Ebola Preparedness

10/17/2014
Blog

PCMH Certification at work, no matter the location

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When it comes to The Joint Commission’s Primary Care Medical Home (PCMH) Certification, Sand Point Community Health Center really took the model to heart. Sand Point CHC adopted the PCMH model about three years ago as a primary care delivery site of Eastern Aleutian Tribes, a Federally Qualified Health Center supported by a grant from the federal Health Resources and Services Administration.

Related Items: Leadership , Primary Care Medical Home , Blog

10/16/2014
Blog

Leading improvement: Go to the gemba

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Some of you may be familiar with the term “gemba,” while for others it may be new. Gemba is the Japanese term for “the real place.” So, going to the gemba is going to the place where value is created, where the real work is taking place. It stems from the Japanese mindset that when there is a problem, one should get as close to it as possible and learn BEFORE proposing a solution.

Related Items: Leadership , Blog

05/28/2014
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