Your Account Executive

Once you submit your application and any necessary fees, you will be assigned an account executive — your primary contact at The Joint Commission — to help you:

  • Answer questions about your application and survey preparation.
  • Update changes to your demographic information including address, contact name(s), services, etc.
  • Support your post-survey activities.
  • Connect you with other Joint Commission contacts when you need them.

Our Standards Interpretation Group

Contact our Standards Interpretation Group for information about interpreting and applying specific nursing care center standards. Review frequently asked questions that have been submitted by staff, or you can submit questions directly.

Joint Commission Connect

Joint Commission Connect® is a personalized extranet site dedicated to supporting your organization. Here you will access your application, find your appointed account executive and access other resources to maintain accreditation expectations throughout your ongoing relationship with The Joint Commission.

Joint Commission Resources

Joint Commission Resources® (JCR®) makes it easier to prepare for a successful accreditation experience through the provision of education, publications, software and a variety of other services.