We’ll Support You Every Step of the Way

Your assigned account executive is your primary contact at The Joint Commission and will help you:

• Answer your questions about survey preparation
• Ensure you have supplied all necessary documentation prior to your survey
• Connect you with other Joint Commission contacts when you need them

Contact our Standards Interpretation Group for information about interpreting and applying specific hospital standards. Review frequently asked questions that have been submitted by staff, or you can submit questions directly.

Joint Commission Connect^® is a personalized extranet site, dedicated to supporting your organization. You can use it to access helpful resources and critical updates to maintain accreditation expectations throughout your ongoing relationship with The Joint Commission.

You can also find our Readiness Roadmap toolkit under the Resources and Tools tab which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.