The Joint Commission’s accreditation survey helps organizations improve the safety and quality of care and services. The process begins with an on-site survey that assesses compliance with Joint Commission standards.
Joint Commission surveyors are specially trained professionals with experience in the home/community-based care industry who understand the day-to-day issues that confront providers and have the hands-on expertise to help organizations resolve them.
On-site surveys involve:
Tracing the patient’s experience, which involves observing services provided by various caregivers and programs within the organization, as well as hand-offs between them
On-site observations and interviews
Review of documents provided by the organization
For more information on what to expect for your on-site survey, review the resources below.