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Saturday 12:12 CST, March 28, 2015

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Ambulatory Health Care, Hospitals, Critical Access Hospitals, Behavioral Health Care

Advancing Effective Communication, Cultural Competence, and Patient-and-Family-Centered Care

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Effective patient-provider communication is critical to the successful delivery of health care services. The Joint Commission supports a number of efforts to improve communication between health care providers and patients, including standards, monographs, videos, and other resources.

Related Topics: Hospital, Language, & Culture , Hospital, Critical Access Hospital, Leading Practice Library Addendum, Performance Measurement, Research Resources, Health Equity, Advancing Effective Communication, LGBT, Completed Research Projects


Hospitals, Critical Access Hospitals

Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community

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A Field Guide

This field guide from The Joint Commission urges U.S. hospitals to create a more welcoming, safe and inclusive environment that contributes to improved health care quality for lesbian, gay, bisexual, and transgender (LGBT) patients and their families.

Related Topics: Papers, Advancing Effective Communication, LGBT, Health Equity