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Friday 6:42 CST, July 3, 2015

Topic Library


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Ambulatory Health Care, Hospitals, Critical Access Hospitals, Behavioral Health Care

Advancing Effective Communication, Cultural Competence, and Patient-and-Family-Centered Care

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Effective patient-provider communication is critical to the successful delivery of health care services. The Joint Commission supports a number of efforts to improve communication between health care providers and patients, including standards, monographs, videos, and other resources.

Related Topics: Performance Measurement, Hospital, Language, & Culture , Hospital, Critical Access Hospital, Research Resources, Completed Research Projects, Health Equity, Advancing Effective Communication, LGBT, Leading Practice Library Addendum


Hospitals, Critical Access Hospitals

Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender (LGBT) Community

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A Field Guide

This field guide from The Joint Commission urges U.S. hospitals to create a more welcoming, safe and inclusive environment that contributes to improved health care quality for lesbian, gay, bisexual, and transgender (LGBT) patients and their families.

Related Topics: Papers, Advancing Effective Communication, LGBT, Health Equity