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Sunday 4:20 CST, April 20, 2014


Quality Check
Herbert Pardes
Herbert Pardes, M.D. - President & CEO
New York Presbyterian Hospital
New York, NY

Joint Commission accreditation is viewed as a statement of quality. It says to the public that this hospital is a good place to receive care. Accreditation also has value in stimulating error reduction and efficiency.

Accreditation is a good sensitizer to patient and staff satisfaction and efficiency. It makes the case for patient-centered care. We initiated a new program, Patient Safety Fridays, where staff go to different areas and focus on different aspects of safety. This has had a strong effect on the institution and has powerfully improved staff morale.

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