In order to answer your question appropriately, review the options below.
> Standards Interpretation
Complete the online form or call the Standards Interpretation or Engineering Department, 630-792-5900, 8:30 am - 5:00 pm CT.
> Statement of Conditions
Plan for Improvement Extension or Modification Request (The submission process changed effective 7/18/2014)
Login to The Joint Commission Connect to submit your request via your Statement of Conditions.
> FSES Equivalency Request (The submission process changed effective 7/18/2014)
Download and complete the FSES Equivalency Request Form.
> Traditional Equivalency Request (The submission process changed effective 7/18/2014)
Downlaod and complete the Traditional Equivalency Request Form.
> Accreditation/Certification Process - New Customer
Complete the Achieve the Gold Seal Request Form.
> Agenda/Change in Organization/Complement/Eligibility/Survey Process - Accredited Customer
Call your account executive. For help finding your account executive call 630-792-3007 option 4.
> Clarification/Evidence of Standards Compliance/Measure of Success
Contact your account executive. For help finding your account executive call 630-792-3007 option 4.
> Patient Safety Event
Visit the Report a Complaint page.
> International - Standards Question
Submit questions to Joint Commission International.
> International - Accreditation Question
Email JCI Accreditation.
> Manual/Publication Order or Inquires
Email JCR Customer Service.
> Performance Measurement, Measure Specifications or ORYX Initiative
Visit the Performance Measurement Network Q&A Forum.
> Sentinel Event Question or Policy
Email the Office of Quality and Patient Safety.