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Monday 8:32 CST, July 6, 2015

Standards Online Question Form

In order to answer your question appropriately, review the options below.

> Standards Interpretation
Complete the online form or call the Standards Interpretation or Engineering Department, 630-792-5900, 8:30 am - 5:00 pm CT.

> Statement of Conditions
Plan for Improvement Extension or Modification Request (The submission process changed effective 7/18/2014)
Login to The Joint Commission Connect to submit your request via your Statement of Conditions.

> Equivalency Request (The submission process changed effective 6/1/2015) 
Download and Complete the Equivalency Request Form   (Instructions)

> Accreditation/Certification Process - New Customer
Complete the Achieve the Gold Seal Request Form.

> Agenda/Change in Organization/Complement/Eligibility/Survey Process - Accredited Customer
Call your account executive. For help finding your account executive call 630-792-3007 option 4.

> Clarification/Evidence of Standards Compliance/Measure of Success
Contact your account executive. For help finding your account executive call 630-792-3007 option 4.

> Patient Safety Event
Visit the Report a Patient Safety Event or Concern page.

> International - Standards Question
Submit questions to Joint Commission International.

> International - Accreditation Question
Email JCI Accreditation.

> Manual/Publication Order or Inquires
Email JCR Customer Service.

> Performance Measurement, Measure Specifications or ORYX Initiative
Visit the Performance Measurement Network Q&A Forum.

> Sentinel Event Question or Policy
Email the Office of Quality and Patient Safety.