Follow us on Twitter Friend us on Facebook Look for us on Google Plus Share with your Friends Print this Page
Wednesday 11:23 CST, May 27, 2015

Topic Details


Topic Library Item

Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care

A Roadmap for Hospitals

April 3, 2014

A Roadmap for HospitalsThis monograph was developed by The Joint Commission to inspire hospitals to integrate concepts from the communication, cultural competence, and patient- and family-centered care fields into their organizations. The Roadmap for Hospitals provides recommendations to help hospitals address unique patient needs, meet the patient-centered communication standards, and comply with related Joint Commission requirements. Example practices, information on laws and regulations, and links to supplemental information, model policies, and educational tools are also included. The patient-centered communication standards are presented in Appendix C, which provides self-assessment guidelines and example practices for each standard.