Mark Crafton is the executive director of communications and external relations for The Joint Commission. In this role, Mr. Crafton oversees all Joint Commission activities related to communications, corporate marketing, market research, and state relations. Mr. Crafton is a frequent speaker at national conferences on topics related to quality, safety and accreditation. He also serves on the board of the Organ Donation and Transplantation Alliance.
Before joining The Joint Commission, Mr. Crafton was the senior director of advocacy for the Michigan Health & Hospital Association. As senior director, he was responsible for monitoring all legislative and regulatory activity that affected member hospitals and health systems. Mr. Crafton began his career as a Medical Technologist at Edward W. Sparrow Hospital in Lansing, Michigan, where he worked in a variety of laboratory positions. He has held several other clinical positions, including Virology Technician and Infection Control Coordinator in acute care hospitals. Mr. Crafton also worked as a Risk Management Consultant for the Michigan Hospital Association Insurance Company where he provided guidance to over 100 client hospitals on loss avoidance and loss control issues.
Mr. Crafton graduated with honors from Michigan State University where he majored in Natural Science. He completed a one-year internship in Medical Technology and became registered as a Medical Technologist by the American Society of Clinical Pathologists. Mr. Crafton received his Masters Degree in Public Administration from Western Michigan University, and is also a certified Six Sigma Green Belt.