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Wednesday, May 09, 2012 - All Day Event
This one-day program is designed for participants who understand the practical insights into tracer methodology—what it is, how it is used, and how it dramatically improves the way an organization assesses its systems and processes for continuous improvement—but seek an advanced, interactive workshop that integrates case studies, program specific tracers, aggregate data exercises, and more into the robust workouts.
See more details about this program.
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