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Thursday 8:32 CST, March 5, 2015

High Reliability Resource Center


Applying High Reliability Principles to Infection Prevention and Control in Long Term Care

Thursday July 17, 2014



Check out this free online Learning Module and Index of Resources.  If you work in a nursing home, assisted living facility or related health care setting take advantage of this unique opportunity to educate your team and improve care and safety.  View Infographic or Learn More


Zero patients harmed: The promising future of healthcare

Friday March 7, 2014

Commitment to zero patient harm and preventable death is the first step towards achieving it.

Joint Commission President and CEO Dr. Mark Chassin writes about the commitment to zero patients harmed. Read More


“Improving the Quality of Health Care: What’s Taking So Long?”

“Improving the Quality of Health Care: What’s Taking So Long?”

“Improving the Quality of Health Care: What’s Taking So Long?” - October, 2013 Learn More

High-Reliability Health Care: Getting There from Here

Tuesday, September 17, 2013


A new article in The Milbank Quarterly urges hospitals to make the substantial changes that will be needed to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries. The article “High-Reliability Health Care: Getting There from Here,” was written by Drs. Mark R. Chassin and Jerod M. Loeb, The Joint Commission. Read More


Health Affairs - Still Crossing the Quality Chasm

Health Affairs - Still Crossing the Quality Chasm

The April issue of Health Affairs features an article, written by Drs. Mark Chassin and Jerod Loeb, titled “The Ongoing Quality Improvement Journey: Next Stop, High Reliability.” The article highlights high reliability, which can be defined as consistent excellence over long periods of time. Learn More

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